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Refund policy

  • Last updated Jan 01, 2024

    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    Place the item securely in its original packaging, and mail your return to the following address:

     

    Rudraksha Mart

    Attn: Returns

    43/441, Shivam CHS ,
    Next to IBIS Tower, 
    Ekta Nagar, Mumbai,
    Maharashtra 400067

     

    The buyer would be responsible for purchasing the return shipping label, as well as coordinating return shipping logistics with the carrier.

     

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow 7 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

    EXCEPTIONS

     For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

     Please Note

         Need to Provide Images If the product received is physically damaged

     QUESTIONS

     If you have any questions concerning our return policy, please contact us at:

     

     +91 9773932299

    info@rudrakshamart.com